Data Center Operations Implementation Manager

We are seeking a Data Center Operations Implementation Manager to own the end-to-end Day 0 to Day 2 transition of Nscale's data centres - spanning construction, fit-out, and live, steady-state local operations - across an assigned region and set of sites. Rather than owning construction execution itself, you'll be the connective tissue between Construction, Network Engineering, Compute/Infrastructure Deployment, and local Operations teams - driving a structured, well-documented transition so every site goes live on schedule and ready to support production workloads.

This is an individual-contributor role built on strong stakeholder management, cross-functional influence, and travel to sites during critical transition windows.

• Own the end-to-end Day 0 to Day 2 transition process for each data centre site within your assigned region - spanning construction, fit-out, and steady-state operations.
• Define and maintain a standardized transition framework and readiness checklist applied consistently across your assigned sites.
• Track and drive closure of cross-team action items, dependencies, and blockers standing between construction handover and operational go-live.
• Identify and elevate risks to go-live timelines, and drive resolution across the relevant stakeholder groups.

• Track progress and status across Construction, Network Engineering, Compute/Infrastructure Deployment, Facility Engineering, SDM, and local site Operations teams throughout the transition window.
• Partner with Construction teams to track handover status, outstanding items, and site readiness milestones.
• Track Network Engineering's buildout, testing, and cutover activities required for a site to go live.
• Track hardware intake, rack-and-stack, and deployment scheduling with Compute/Infrastructure Deployment teams to stay aligned with the transition timeline.
• Coordinate with Facility Engineering on site systems and infrastructure readiness ahead of transition.
• Engage with the Service Delivery Management (SDM) team to ensure alignment with customer needs, SLAs, security, and facility performance.
• Take part in regular cross-functional syncs and stakeholder reviews to stay current on transition status.
• Contribute to a shared sense of ownership and accountability across stakeholder teams, even without formal authority over them.

• Partner with local Operations leads to confirm staffing, training, tooling, and support processes are in place before a site transitions to Day 2 ownership.
• Create and validate standard operating procedures (SOPs) and operational processes required for local Operations teams to run the site post-handover.
• Create the operational site tool bill of materials (BOM) required for local Operations teams to maintain the site post-handover.
• Verify the spare parts bill of materials (BOM) is complete and in place ahead of Day 2 handover.
• Facilitate structured knowledge transfer and handover documentation from Construction, Network, and Compute teams to local Operations teams.
• Confirm monitoring, ticketing, and ITSM processes are validated and operating before a site is handed to local Operations.
• Act as an escalation point for local Operations teams during the early post-handover period to smooth the transition.

• Define and enforce Day 2 readiness criteria that a site must meet before transitioning to local Operations ownership.
• Facilitate root-cause analysis for transition delays or gaps surfaced during handover, and drive remediation across teams.
• Ensure health, safety, and environmental requirements are validated and documented as part of readiness sign-off.
• Support certification and audit readiness (ISO 27001, ISO 22237, SOC 2, Cyber Essentials Plus, ISO 22301) ahead of go-live.

• Coordinate with construction contractors and colocation providers as needed to close out remaining items affecting the transition timeline.
• Track vendor commitments and SLAs relevant to the transition window, and elevate delays that put go-live at risk.
• Coordinate with the Supply Chain team to align hardware intake and staging with the transition schedule.

• Track KPIs and KRIs for the Day 0 to Day 2 transition process (time to transition, readiness checklist completion rate, post-handover incident rate, etc.).
• Build and maintain dashboards that track transition…