Cleaning Manager

Company Description Bidvest Noonan is a leading provider of facilities services, with a team of 27,000 passionate and customer-focused people across the UK and Ireland. The company is committed to delivering exceptional service and value, working collaboratively to support a wide range of customers and sectors. Bidvest Noonan focuses on recruiting people who care about quality and customer experience, and equips them with the resources, training, and guidance needed to excel.

Team members benefit from a supportive environment that encourages professional development and high performance.

Role Description This full-time Cleaning Manager role is an on-site position based in Cardiff. The Cleaning Manager will oversee daily cleaning operations, ensuring agreed standards, schedules, and health and safety requirements are consistently met. Responsibilities include managing and motivating cleaning teams, allocating tasks, monitoring performance, and conducting regular inspections of the premises. The role also involves liaising with clients, responding to issues or service requests, maintaining cleaning supplies and equipment, and completing necessary reporting and documentation.

The Cleaning Manager will work closely with senior management to implement best practices, support training, and drive continuous improvement in service delivery.

Qualifications

• Experience in cleaning or facilities management, ideally in a supervisory or managerial role.
• Strong people management skills, including team leadership, scheduling, and performance monitoring.
• Knowledge of health and safety standards, cleaning procedures, and use of cleaning equipment and materials.
• Effective communication skills for engaging with team members, clients, and other stakeholders.
• Good organizational and time-management skills, with the ability to prioritize tasks and meet deadlines.
• Proficiency in basic IT tools for reporting, scheduling, and documentation.
• Ability to work on-site in Cardiff and adapt to operational needs, including occasional flexible hours.
• Relevant industry certifications or training in cleaning, health and safety, or facilities management are an advantage.