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Hybrid Collections Team Lead — Elevate Customer Outcomes

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Capital On Tap
Full Time position
Listed on 2026-03-07
Job specializations:
  • Management
Job Description & How to Apply Below
A fintech company based in Cardiff is looking for a Collections Team Leader to manage and motivate a team of up to 8 agents. You will be responsible for delivering exceptional customer service while ensuring compliance with regulatory standards. The ideal candidate has strong leadership skills and extensive experience in collections environments. The role offers a hybrid work model and great perks such as private healthcare, a learning budget, and enhanced parental leave.
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