Management Associate, Program ​/ Project Manager

Essential Duties & Responsibilities

• Provide overall leadership to Project Management/Cost Management including project and service delivery, processes, development, etc.
• Proactive day‑to‑day responsibility for large sized projects and demonstrate ability to take on tasks with minimal supervision.
• Strengthen service delivery capability and promote knowledge capture, sharing and innovation.
• Prepare and evaluate tenders, contractor/consultant selection and contract documentation.
• Support risk and value management, including facilitation of workshops and project risk registers.
• Contract administration for relevant contract provisions, monthly reporting and chairing project meetings.
• Deliver all work outputs in an accurate and timely manner to a high standard of quality.
• Undertake service delivery in accordance with the policies and procedures of the business, particularly Health & Safety and Quality Assurance.
• Achieve all objectives as required by the annual performance review process.
• Demonstrate a commitment to continuing professional development and continuous improvement.
• Communicate effectively with all stakeholders to ensure all parties are kept informed on relevant matters impacting and influencing projects.
• Provide advice on procurement and contracts.
• Contribute towards bid and tender preparation and business development.
• Support the implementation of strategic initiatives at service level.
• Provide leadership to the staff where required.
• Resolve conflicts of priorities and personalities relating to work with the appropriate Director or Associate.
• Mentor and coach team members, ensuring staff and new starters are developed to support business growth and career development.
• Develop and manage the Project Programmes and obtain buy‑in of all stakeholders.
• Manage the delivery of work through proactive involvement and performance management of personnel to ensure timely completion to a high‑quality standard.
• Communicate with team members to ensure they understand and are engaged with project strategies, briefs and client requirements.
• Drive project performance, service delivery and technical and commercial outcomes, undertaking reviews to ensure client delivery exceeds expectations.

• Deliver results in a client‑facing role, responding confidently to client requests and escalating issues appropriately.
• Provide innovative solutions to improve project delivery.
• Show resilience and resourcefulness in highly complex challenges.
• Commit to outperforming client expectations.
• Deal diplomatically with a wide range of stakeholders in a flexible environment subject to change.
• Demonstrate a high degree of integrity.
• Lead a team, negotiating, influencing and delivering results.
• Manage conflicting priorities and organise workloads in conjunction with the appropriate Director.
• Demonstrate flexibility in response to changing requirements and routines.
• Motivate and mentor the team to work effectively in a dynamic environment, including the supply chain.
• Prioritise and self‑manage with ability to work in a high‑pressure environment.

• Preferably degree qualified in construction, cost or project management, engineering, quantity surveying or other RICS accredited degree.
• MRICS or other equivalent qualification or experience.
• 8–10+ years’ experience.
• Experience acting as an Associate or Associate Director preferred.
• Proven experience in the Real Estate sector.
• Extensive knowledge of construction industry technical matters.
• Extensive experience of industry standard forms of contract, typically JCT and NEC.
• Excellent pre and post‑contract technical cost and project management skills.
• Strong interpersonal skills with both client and staff.
• Strong analytical skills, sound judgement and aptitude for forward planning.
• Energetic and motivated with natural drive and innovative flair, resourcefulness and adaptability.
• A clear ability to think and make reasoned decisions, explaining the logic employed.
• Good experience of managing people and delivering multiple or complex projects.

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