Reactive Supervisor TAFF

Reactive Working Supervisor - £37,895 per annum

Closing Date:
Thursday, 11th June 2026 @ 10 a.m.

We’re looking for a Reactive Working Supervisor to lead and support our in‑house reactive repairs teams. You’ll help us deliver safe, high‑quality, customer‑focused repairs across our homes. In this role you will supervise a team of skilled trade operatives, ensuring work is completed right‑first‑time, within target timescales, and in full compliance with health & safety and CDM regulations. You will balance hands‑on support with effective supervision, carry out quality inspections, monitor performance against KPIs, and play a key role in developing and motivating your team.

If you’re organised, collaborative, and passionate about delivering excellent repair services, we’d love to hear from you.

As a Reactive Working Supervisor you will:

• Supervise the reactive repairs teams to deliver high quality, safe and compliant services across Taff’s properties.
• Ensure effective management of in‑house reactive works against departmental KPIs with a focus on building a culture of right‑first‑time.
• Ensure that all works are completed to required standards, within target timescales and in line with health & safety and CDM regulations.
• Act as a role model, promoting continuous improvement and collaborative working to enhance services for our customers.
• Work flexibly, with two days dedicated to supervision and three days supporting the team, subject to business needs.

• City and Guilds/NVQ level 3 in a building trade.
• Experience in maintenance background with knowledge of building construction and planned maintenance.
• SMSTS/SSSTS or equivalent or working towards.
• Working knowledge of relevant legislation and regulations such as CDM and WHQS.
• Strong understanding of H&S requirements including conducting risk assessments and ensuring compliance.
• Ability to maintain accurate documentation and records.
• Effective customer service and stakeholder management skills.
• Ability to work under pressure, prioritise and programme work to meet targets and deadlines.
• An effective team player who can respond quickly to changing demands and conditions.
• Full UK driving licence.

We are committed to building a diverse and inclusive workplace that reflects the community we serve, and we actively encourage applications from all backgrounds.

Please complete the Equal Opportunities form as part of your application – this information is essential for us to monitor and promote equality and diversity. Your responses will remain confidential and used only for reporting purposes.