General Manager

We’re partnering with one of the UK’s leading purpose-built student accommodation providers to recruit a General Manager for a large, flagship site in Cardiff. This is a maternity cover role (until January 2027), but due to growth there is genuine long-term career potential for the right person to progress within the business.

This is a hands on leadership role where you’ll combine commercial drive with people leadership. From maximising occupancy and driving sales, to overseeing day-to-day operations and creating a community students love, you’ll be at the heart of both the commercial success and operational excellence of the site.

• Lead, inspire and develop your on-site team, setting high standards and ensuring first-class service delivery.
• Drive lettings and sales performance to achieve full occupancy and hit commercial targets.
• Take full ownership of operations: facilities, compliance, health & safety, supplier management, and maintaining a high-quality building environment.
• Manage budgets, P&L, and financial performance, identifying opportunities to increase revenue and control costs.
• Build and nurture partnerships with universities, local businesses, and community organisations to raise the profile of the scheme.
• Shape a thriving student community where residents feel safe, supported, and proud to live.

• Proven background in operations and people leadership, ideally in PBSA, residential property, hotels, or a similar service-driven sector.
• Strong commercial mindset - comfortable with lettings, sales, or hitting financial targets.
• Highly organised, proactive, and resilient, with the ability to balance strategic priorities and day-to-day challenges.
• A natural leader who can empower teams, build culture, and deliver results.

• Competitive salary and benefits package.
• The chance to take full ownership of a large, flagship Cardiff site.
• Genuine opportunities for progression with a market-leading PBSA operator experiencing strong growth.
• An opportunity to make a tangible impact on students’ lives while running a building with real commercial accountability.

This is a role for someone who thrives on variety, responsibility, and results - a true business leader who enjoys the challenge of combining operational excellence with sales drive.