Head of Customer Care & Operations
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-06-17
Listing for:
Capital on Tap
Full Time
position Listed on 2026-06-17
Job specializations:
-
Management
Job Description & How to Apply Below
Capital on Tap in Cardiff is looking for a senior leader in Customer Care to establish and lead a new team focused on vulnerable customers and complaints management. You will shape strategies and ensure excellent service standards.
The ideal candidate will have significant experience in customer operations within regulated financial services and excel in team leadership. Benefits include private healthcare, a pension scheme, and a vibrant office culture.
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