Customer Experience & Station Operations Leader
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-06-21
Listing for:
Transport for Wales
Full Time
position Listed on 2026-06-21
Job specializations:
-
Management
Job Description & How to Apply Below
Transport for Wales is looking for a Customer Operations Manager to oversee station operations in Cardiff and surrounding areas. This leadership position focuses on creating a customer-oriented team, ensuring high-quality service in a safe environment.
The ideal candidate will have at least 3 years of leadership experience in a customer service role, outstanding interpersonal skills, and a commitment to exceeding customer expectations. Flexibility in working hours, including weekends and evenings, is essential. The role contributes to the values and transformation of transport in Wales.
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