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Resident Services Team Lead — Elevate Customer Experience
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-06-21
Listing for:
Grainger-PLC
Full Time
position Listed on 2026-06-21
Job specializations:
-
Management
Client Relationship Manager -
Customer Service/HelpDesk
Client Relationship Manager
Job Description & How to Apply Below
Grainger-PLC is looking for a leader to manage the Resident Services Associates team in Cardiff, United Kingdom. Your key responsibilities will include supporting the RSM in delivering the customer service strategy, managing the RSA team, and ensuring high-quality service delivery.
In this role, you will promote resident engagement and work collaboratively with colleagues to maintain excellent service standards. You will also manage the team rota and build good relationships with external partners.
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