General Manager

General Manager – Hard Facilities Management

Location:

Velindre Cancer Care Centre, Cardiff

Working hours:

40 hours per week. We are unable to offer certificates of sponsorship to any candidates in this role.

We’re seeking an experienced and dynamic General Manager to lead the delivery of Hard Facilities Management services at the Velindre Cancer Care Centre.

• A flagship, complex healthcare facility delivered under a Mutual Investment Model (MIM). This pivotal role will guide the contract through final mobilisation, commissioning, and transition into full operational service, ensuring readiness across all engineering systems, asset data, compliance frameworks, and service delivery models.

You’ll hold full accountability for operational, technical, commercial and compliance performance, ensuring the safe, efficient and high‑quality delivery of all hard FM services within a highly regulated, patient‑critical environment.

• Provide strategic and operational leadership for the contract, ensuring delivery against KPIs, SLAs and contractual obligations while leading mobilisation and transition into live operations.
• Maintain full compliance with all statutory, mandatory, and contractual obligations, including healthcare‑specific standards, and provide technical leadership across all engineering disciplines.
• Hold full responsibility for contract P&L, cost control and financial performance, managing budgets, lifecycle expenditure and long‑term financial planning.
• Lead, inspire and develop a high‑performing, multi‑disciplinary team, establishing strong competency frameworks and fostering a positive, inclusive and safety‑first culture.
• Act as the senior representative for Kier, building and maintaining strong, collaborative relationships with the Health Board, Project Co, construction partners and supply chain.

• Extensive experience in a senior FM leadership role within complex or critical environments, ideally delivering large‑scale FM contracts within PFI/PPP or MIM structures.
• A strong technical background in hard FM or building services engineering with a mechanical or electrical bias.
• Demonstrable experience managing mobilisation and transition into operations, PPM, lifecycle and statutory compliance.
• Strong commercial acumen with experience managing budgets, P&L and contract performance, alongside comprehensive knowledge of health and safety legislation and compliance frameworks.
• Excellent stakeholder management and communication skills with experience managing large teams and specialist subcontractors, and confidence operating at senior levels.

We offer a wide variety of benefits that you can tailor to your needs.

Making Kier a diverse and inclusive place to work is a huge priority for us. We are proud of the steps we’ve taken so far, and our employees are key in shaping Kier’s diversity and inclusion initiatives.

As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview.

Due to the nature of this role, you will also be required to complete an Enhanced Disclosure and Barring Service Check (applicants with convictions will be treated on a case‑by‑case basis).

We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us. Some roles may also be subject to further pre‑employment checks.

We look forward to seeing your application to Kier.