Senior Business Support Manager

this post is fixed term/secondment due to maternity cover.

if you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

the senior business support manager provides advanced operational support to the research, data and digital directorate including lung screening and digital health protection programmes. As part of the central business operations leadership team, you will manage operational requirements, including governance, recruitment, and key processes like financial management and communications.

responsibilities include developing operational work streams and processes that meets the needs of users. You will be confident in records management via sharepoint and use your experience to drive automation of process where possible. You will co‑ordinate/lead senior meetings, preparing agendas, risk and action logs, and track progress to delivery dates and to budgets. The role also involves reviewing key documents and preparing monthly and annual reports.

the senior business support manager will lead multiple work streams to ensure effective operational management of the directorate and associated programmes. Key responsibilities include assessing and delivering compliance and governance requirements, managing the end‑to‑end recruitment for directorate roles as required by the senior operations manager, and maintaining documentation via sharepoint.

financial management involves generating purchase orders, maintaining funding records, and managing procurement with full compliance. You will monitor expenditure, forecast budgets, and provide insights for informed decisions.

acting as a project manager the senior business support manager will ensure that is accurate project documentation, including plans, data protection impact assessments, impact assessments, risks, assumptions, issues, and dependencies (raid) logs, action plans and minutes. You will elevate risks promptly and ensure high‑quality reports and audits. You will address complex stakeholder queries and support service specification development, ensuring outcomes are measurable.

the ability to speak welsh is desirable for this post; welsh and/or english speakers are equally welcome to apply.

we are public health wales – the national public health organisation for wales. Our purpose is ‘working together for a healthier wales’. We exist to help all people in wales live longer, healthier lives. With our partners, we aim to increase healthy life expectancy, improve health and well‑being, and reduce inequalities for everyone in wales, now and for future generations.

together, our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the main source of public health information, research and innovation in wales. Never more has public health been so important as we come through the coronavirus pandemic, face the challenges of the cost‑of‑living crisis and tackle and prevent the harmful effects of climate change.

our organisation is guided by our values, ‘working together, with trust and respect, to make a difference’. We are committed to creating an inclusive workplace that values equality, diversity and inclusion. We welcome applications which represent the rich diversity of the communities we serve and from those wishing to work part time or on a job share basis.

to find out more about working for us and the benefits we offer please visit (Use the "Apply for this Job" box below)./

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the senior business support manager is responsible for the planning and organisation of a range of directorate activities and work streams, including:

managing operational requirements: the senior business support manager contributes to the smooth administration of the directorate by overseeing and completing all business operational requirements. Eg. Governance, recruitment. This includes developing work streams and objectives, managing activities,…