Program Manager

An Amazing Career Opportunity for a Program Manager

Location:

Cardiff, UK

Job

As a Program Manager based in Cardiff, you will play a pivotal role in driving innovative New Product Introduction (NPI) initiatives from concept to launch, ensuring projects are delivered on time and within budget. You’ll collaborate with global cross‑functional teams, lead agile process improvements, and champion best practices in program management.

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel free. We are a high‑tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced, reliable access control solutions, including readers, credentials, controllers, mobile and biometric technologies.

• Ensure execution of specific NPI initiatives (epics) adheres to agreed timelines and budgets.
• Coordinate end‑to‑end initiative from ideation to launch.
• Coordinate and communicate stakeholder involvement, including Internal ART dependencies, QA, Manufacturing Engineering, NPI Supply Chain and external contract manufacturers.
• Contribute to program management best practices and agile process improvements (LACE initiatives).
• Develop and implement epic‑centric risk management strategies to minimize risks and ensure successful delivery.
• Participate actively in PI planning and PI execution; work with agile teams, ARTs and stakeholders to ensure alignment and program success.
• Maintain alignment of epic‑centric schedule and facilitate planning meetings.
• Develop and maintain epic dashboards and metrics to track progress, performance and outcomes.
• Continuously identify and implement improvement opportunities to maximize efficiency.
• Develop and execute epic‑level communication plans to promote effective communication across stakeholders.
• Other duties may be assigned.

• Experience in a technology‑driven environment.
• Knowledge of industry‑specific regulatory and compliance requirements such as Physical Access Control (PACS), Security, Cloud‑based SaaS and Biometrics.
• Bachelor’s degree in Business Administration, Engineering, Computer Science or a related field. Master’s degree preferred.
• 5+ years of experience in program management, project management or a related role, preferably in a technology‑driven environment.
• Proven track record of delivering complex programs and projects on time and within budget.
• Proficiency in MS Office applications such as Word, Excel, PowerPoint.
• Familiarity with project planning software like Jira.
• Proficiency in operating systems such as Windows.
• Compliance with all relevant HID Global policies and procedures related to Quality, Security, Safety, Business Continuity and Environmental systems.
• Ability to travel, including international travel; must possess or be able to acquire a valid passport.
• Legally eligible to work in the country where the role is based.

• Competitive salary and rewards package.
• Competitive benefits and generous annual leave that support work‑life balance.
• A vibrant, welcoming and inclusive culture.
• Extensive career development opportunities and resources to maximize potential.
• Part of a global organization pioneering hardware, software and services that help people navigate both physical and digital worlds.

HID does not accept unsolicited resumes from headhunters, recruitment agencies or fee‑based recruitment services. For assistance or accommodation, contact acc For privacy inquiries, contact  HID is committed to diversity and inclusion, evaluating applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status or any other legally protected characteristic. HID is certified as a Great Place to Work in the UK.