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Senior Engineering Manager - AI Customer Agent
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-07-19
Listing for:
Fin
Full Time
position Listed on 2026-07-19
Job specializations:
-
Management
AI Business & Operations
Job Description & How to Apply Below
Fin is the #1 AI agent for customer service, powering an AI-first engineering culture and a strong, hybrid work approach. The role leads 1–2 strategic work streams in the Service Agent pillar, owning outcomes end-to-end and building high-performing teams across product, engineering, and operations.
You will partner with the Engineering Director to shape pillar strategy, drive cross-functional collaboration, and mentor senior engineers while maintaining a sharp product focus and urgency.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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