Shift Manager - Evenings

Position :
Shift Manager

Contract Type :
Permanent – 45 hours

Location :
Peterborough

Shift :
Evenings / Monday-Friday Mon
- Fri - 12.00 - 22.00

You will lead the depot operations team, with a focus on conducting effective driver pre-briefs and de-briefs. Ensure all driver and operational documentation is accurately completed and maintained. Provide clear communication for drivers and customers via telephone and company IT systems to support operations.

• Lead and support the team of Operations Controllers, overseeing resource planning and conducting driver pre-briefs and de-briefs.
• Manage transport, courier, and fleet operations efficiently to ensure service standards are met.
• Ensure all health and safety procedures are followed in full compliance with site risk assessments.
• Oversee daily operations and promote operational best practices.
• Plan and allocate operational resources effectively in line with workload requirements.
• Monitor operational costs and lead investigations into claims or discrepancies.
• Handle and resolve any issues which arise, identify risks.
• Ensuredailycommunicationtakesplacebetweenshifts andensurethatan accurate‘handover’processisinplace.

• Annual Leave :
  At least 28 days of annual leave (including Bank Holidays).
• Inclusive Benefits :
  Access to flexible perks including shopping vouchers, insurance, and healthcare.

• Strong communication skills, with the ability to delegate where necessary.
• Process management experience.
• Knowledge of resource management and deployment.