Head of Compliance

Hybrid, Cardiff Office | Up to £110,000 per annum

Senior Leadership Opportunity | Financial Services

We're looking for an experienced Head of Compliance to lead and evolve our second-line Compliance function. This is a high-profile leadership role offering the opportunity to work closely with the Executive Team, Board and regulators, while influencing strategic decisions that drive sustainable growth and outstanding customer outcomes.

As a key member of our Risk Function and wider Senior Leadership Team, you'll play a pivotal role in ensuring our business remains compliant, customer-focused and forward-thinking in an ever-changing regulatory environment.

This is more than a compliance role. It's an opportunity to:

• Shape and lead the Compliance strategy for a growing organisation
• Work directly with Executive leaders and Board stakeholders
• Influence major business initiatives, regulatory change programmes and growth projects
• Lead a high-performing, collaborative and customer-focused team
• Develop your career in a role that may progress to a full SMF
  16 (Compliance Oversight) position
• Be part of a business that values innovation, wellbeing, recognition and personal development

We're proud of our collaborative, inclusive and high-performing culture. We work together to help the business grow safely, support our clients and deliver great customer outcomes.

You'll be recognised for your contributions, supported in your development and encouraged to bring new ideas to the table. We invest in our people, embrace technology and genuinely care about creating a positive colleague experience where everyone can thrive.

Reporting to the Chief Risk Officer, you'll provide expert regulatory leadership and oversight across the organisation, ensuring robust compliance frameworks, effective governance and positive customer outcomes.

You’ll lead a talented Compliance team and act as a trusted advisor across the business, supporting strategic decision-making while balancing commercial growth with regulatory excellence.

• Lead and develop the Compliance function, creating a positive, engaged and high-performing culture
• Deliver and embed the organisation's Compliance strategy
• Provide expert regulatory advice and guidance across the business
• Own and oversee the annual Compliance Assurance Plan
• Lead regulatory risk assessments for key projects and business initiatives
• Support new client opportunities and growth strategies from a regulatory perspective
• Develop and maintain regulatory policies, frameworks and training programmes
• Act as a key point of contact for regulators, clients and industry bodies
• Prepare and submit regulatory reports and ensure timely regulatory engagement
• Own and maintain the Group's SM&CR framework
• Play a key role in regulatory change initiatives and business transformation programmes
• Support the CRO in maintaining effective compliance systems, controls and governance arrangements
• Act as Speak Up Officer, ensuring concerns are managed fairly and effectively

You'll be a credible, influential leader who combines strong technical expertise with excellent relationship-building skills.

• Builds trusted relationships quickly across all levels of the organisation
• Is confident influencing senior stakeholders, Executive teams and Boards
• Can challenge constructively while maintaining strong partnerships
• Has a strategic mindset and can balance commercial objectives with regulatory requirements
• Leads with authenticity, empathy and a strong customer focus
• Thrives in a fast-paced, evolving environment

• Extensive Compliance leadership experience within Financial Services
• Previous experience as a Head of Compliance, Senior Compliance Manager or similar senior compliance role
• Strong knowledge of FCA regulations and the Consumer Credit regulatory landscape
• Experience across key regulatory frameworks including:
• CONC
• MCOB
• DISP
• Consumer Credit Act (CCA)
• Consumer Duty
• Experience presenting to Boards, Risk Committees and senior…