Community Manager

About Greystar

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally.

Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit

This is an exciting opportunity to join our operational team as a Community Manager
.

We are looking for a strong and vibrant Community Manager to lead the onsite teams, ensuring excellence across all departments including Customer Service, Facilities Management, Health & Safety and Leasing. You will be responsible for managing the residential operating budget and ensuring our team are delivering a world-class customer experience throughout all touchpoints.

• Lead, inspire and manage onsite teams as a Community Manager.
• Oversee customer service, facilities management, health & safety, and leasing.
• Manage the residential operating budget and ensure financial efficiency.
• Work with the Regional Head of Operations to implement improvements and procedures.
• Play a key role in site mobilisation and recruitment of operational teams.
• Ensure smooth daily operations and uphold the highest building standards.

• Experience with in BTR, property, hospitality, or leisure at manager level.
• A strong passion for customer service and delivering excellence.
• Understanding of the challenges of running a large building or estate.
• Knowledge of building operations, statutory obligations, and health & safety.
• Collaborative leadership style with excellent communication skills.
• Highly organised, methodical, and able to work under pressure.
• Able to manage sensitive information with discretion and professionalism.

As an Community Manager
, you’ll enjoy:

• Company Pension Scheme
• Cycle to Work Scheme
• 24/7 Employee Assistance Programme
• Westfield Health Cash Plan
• Life Assurance
• Referral Scheme
• Paid Volunteer Time