More jobs:
Senior Manager, FOS Complaints Leadership
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-08-18
Listing for:
St. James’s Place
Full Time
position Listed on 2026-08-18
Job specializations:
-
Management
Regulatory Compliance Specialist
Job Description & How to Apply Below
St. James’s Place is seeking a Senior Manager – FOS Complaints to lead a specialist team addressing Financial Ombudsman Service escalations. The role sits in the Client Liaison Division and requires strategic leadership, risk awareness and a track record of driving fair, compliant outcomes.
You will oversee case resolution, provide expert guidance, and partner with governance to steer improvements across the wider business. A Level 4 QCF or equivalent regulatory qualification is expected.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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