Practice Manager

At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.

Great leadership creates great workplaces. At Inspiring Vet Care, it also helps create exceptional experiences for our patients, clients, and colleagues.

We are seeking an experienced and people-focused Practice Manager to support Glenshane Veterinary Group, a busy and well-established mixed practice operating across three sites in Maghera, Fairhill, and Dungiven.

This is an exciting opportunity for an operational leader who thrives in a fast-paced environment and enjoys supporting teams, improving processes, and driving high standards of service. Working closely with clinical leadership, you will play a key role in ensuring the smooth day-to-day running of the practices while helping to create a positive and collaborative culture where people can thrive.

Whether your background is in healthcare, veterinary, hospitality, retail, customer service, or another service-led environment, this role offers the opportunity to make a meaningful impact within a respected veterinary group committed to delivering exceptional patient and client care.

As Practice Manager, you will provide operational and people leadership across Glenshane Veterinary Group's three sites, supporting colleagues, systems, and processes to ensure the continued success of the practices.

Working closely with the Clinical Director, Head Nurse, and wider management team, you will help deliver an outstanding experience for patients, clients, and colleagues while supporting the achievement of operational and business objectives.

This role combines hands-on operational management with people leadership and offers genuine opportunity to influence practice culture, improve efficiencies, develop teams, and support future growth.

You will play a vital role in creating an environment where colleagues feel supported, engaged, and empowered to deliver exceptional care every day.

Glenshane Veterinary Group is a respected and established veterinary business serving communities across Maghera, Fairhill, and Dungiven.

The group operates from its main hospital site in Maghera, supported by branch practices in Fairhill and Dungiven, delivering high-quality veterinary care through a dedicated team of veterinary surgeons, nurses, receptionists, and support colleagues.

As Practice Manager, you will be based primarily in Maghera while supporting all three locations, helping to ensure consistency, efficiency, and a positive colleague and client experience across the group.

Working closely with the Clinical Director and Head Nurse, you will act as a key member of the practice leadership team, helping to align operational excellence with clinical objectives.

This is a broad and rewarding leadership position requiring strong organisational skills, excellent people management capability, and a proactive approach to problem-solving.

You will oversee the day-to-day operational and administrative management of the practices while maintaining a focus on employee engagement, client satisfaction, compliance, and performance.

Key responsibilities will include:

Overseeing the day-to-day administration and operational management of the practices

Leading, supporting, and developing the reception and administrative teams

Managing rotas,…