Strategic Workforce Planning Lead
Listed on 2026-10-10
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Management
Change Management
Dŵr Cymru Welsh Water is seeking a Workforce Management Planning Manager in Cardiff to lead the planning function for a multi-channel customer contact operation. You will own forecasting, capacity planning, scheduling and real-time performance, balancing service quality with efficiency.
You will apply strategic thinking and strong management to shape resource decisions, improve planning accuracy and use NICE Workforce Management to deliver cost-effective workforce plans.
The following role is for a Strategic Workforce Planning Lead with Dŵr Cymru Welsh Water.
This role, Strategic Workforce Planning Lead at Dŵr Cymru Welsh Water, could be your next career step.
Are you ready to take on the Strategic Workforce Planning Lead role at Dŵr Cymru Welsh Water?
We would love to welcome a new Strategic Workforce Planning Lead to our organisation in Cardiff, Wales, United Kingdom.
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