Hybrid Customer Excellence Manager — Transformation Leader
Listed on 2026-10-19
-
Management
Change Management, Operations Management, Project & Program Management
National Grid Electricity Distribution (NGED) in Cardiff is seeking a Customer Operations Manager to lead the Customer Excellence strategy and transformation for site and functional teams.
Based at Lamby Way, the role starts office-based with a hybrid arrangement (minimum 3 days in the office) and involves driving performance, budgets, compliance, and stakeholder engagement to deliver excellent customer outcomes.
Step into the Hybrid Customer Excellence Manager — Transformation Leader role at National Grid in Cardiff, Wales, United Kingdom and grow with us.
We have an opening for a Hybrid Customer Excellence Manager — Transformation Leader in Cardiff, Wales, United Kingdom within Management & Operations.
This role, Hybrid Customer Excellence Manager — Transformation Leader at National Grid, could be your next career step.
Are you ready to take on the Hybrid Customer Excellence Manager — Transformation Leader role at National Grid?
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).