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Service Centre Manager: Lead Ops & Customer Excellence

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Markerstudy Group
Full Time position
Listed on 2026-10-21
Job specializations:
  • Management
    General Management
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 45000 - 65000 GBP Yearly GBP 45000.00 65000.00 YEAR
Job Description & How to Apply Below

Auto Windscreens in Cardiff is seeking a Service Centre Manager to drive the financial success and day-to-day operations of the service centre. You will lead a team, optimize processes, and ensure high levels of compliance to deliver outstanding customer service.

This role also involves managing the P&L, planning resources and shifts, conducting performance reviews, ensuring health and safety, and coordinating with head office to sustain growth.

For the Service Centre Manager:
Lead Ops & Customer Excellence position at Markerstudy Group, we are reviewing applications now.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Service Centre Manager:
Lead Ops & Customer Excellence role in the description above.

We appreciate your interest in this position.

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