Programme Planning & Enablement Manager

JOB TITLE: Programme Planning & Enablement Manager

LOCATION: Birmingham, Cardiff, Chester, Edinburgh, Halifax, Leeds

Salary: £78,098 - £91,880

HOURS: 35 hours, full time

WORKING PATTERN: Our work style is hybrid, which involves spending at leasttwo days per week, or 40% of our time, at one of our office sites.

Lloyds Banking Group is seeking a Programme Planning & Enablement Manager to lead the Project Management team supporting one of our key regulatory programmes.

Working within Motor Resolutions, you will shape how the programme plans, coordinates and delivers its priorities, helping to achieve fair outcomes for customers and colleagues.

This leadership role includes responsibility for the project management team, guiding the planning and delivery of the motor commission redress scheme and managing complex regulatory change. Direction, standards, and operating rhythm for the team are established, ensuring coordination across work streams. Risks and dependencies are closely monitored, and change is transformed into practical, balanced methods that achieve the desired customer and colleague results.

Lead, mentor, and build a team of Project Managers, deploying capabilities in line with programme priorities. Deliver trusted insight and constructive challenge to senior leadership. Work across Motor Resolutions to compose delivery decisions, improve governance and assurance, and support continuous improvement with responsible AI usage to increase pace, quality, and control.

• Strategic Planning & Direction:
  Own the programme planning approach and coordinated plan, translating strategic priorities into clear outcomes, achievements, and resource requirements. Maintain visibility of the critical path and promote alignment across work streams.
• Delivery Leadership:
  Guide the project management team to meet challenging regulatory obligations, establishing clear priorities, tracking progress, and stepping in when delivery deviates from the plan.
• Change Impact & Readiness:
  Provide oversight of change impacts and readiness across the programme, ensuring gaps are understood, owned and addressed before implementation.
• Senior Collaborator Leadership:
  Build positive relationships with senior leaders and partners across programme management, change, risk, legal, technology, data and operations. Influence decisions, resolve competing priorities and provide constructive challenge where required.
• Executive Communications & Insight:
  Set the standard for clear, timely and audience-appropriate reporting. Translate complex delivery information into concise insight, options and recommendations for executive and governance forums.
• Lead, guide, and nurture the project management team, crafting clarity of accountability, building capability, and encouraging an inclusive, high-performing culture. Deploy resources flexibly in line with programme priorities.
• Risk, Dependency & Issue Management:
  Ensure material delivery risks, issues and dependencies are identified early, assessed consistently and raised with clear ownership, impact and recovery actions.
• Governance & Assurance:
  Take responsibility for the quality and consistency of planning and delivery governance. Ensure senior forums and regulatory reviews get accurate evidence, clear decisions, and a dependable view of programme confidence.
• Continuous Improvement & Innovation:
  Promote enhancements in planning, governance, reporting, and workflows by using data, feedback, and AI opportunities. Increase speed, quality, and efficiency while keeping suitable control.

• Leadership & People Management:
  Proven experience of leading, mentoring, and developing project or delivery professionals, crafting clear…