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Senior Engineering Manager, AI Agents - Lead & Scale Teams

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Zendesk, Inc.
Full Time position Listed on 2026-11-12
Job specializations:
  • Management
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR

Job Description & How to Apply Below

A leading customer service software company in the UK is seeking a Senior Engineering Manager to lead AI Agents teams. This role involves managing skilled engineers, driving innovation, and ensuring product quality. The ideal candidate should have a strong technical background, experience in mentoring, and a proven ability to manage multiple teams effectively. Join us to unlock the potential of Agentic AI for our clients.
We invite applications for the Senior Engineering Manager, AI Agents
- Lead & Scale Teams position located in United Kingdom. Take a moment to read everything above and see whether this role is right for you. This posting is for the Senior Engineering Manager, AI Agents
- Lead & Scale Teams role at Zendesk, Inc., based in United Kingdom. We are looking to fill the Senior Engineering Manager, AI Agents
- Lead & Scale Teams position at Zendesk, Inc. in United Kingdom.

Position Requirements

10+ Years work experience
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