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CPCC Team Lead: Customer Protection & Operations

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Romford Greyhound Stadium
Full Time position Listed on 2026-11-12
Job specializations:
  • Management
Salary/Wage Range or Industry Benchmark: 40000 - 65000 GBP Yearly GBP 40000.00 65000.00 YEAR

Job Description & How to Apply Below

Position: CPCC Team Lead: Customer Protection & 24/7 Operations

Entain is hiring a CPCC Team Manager to lead a team of CPCC Analysts and Senior Analysts in an in-office, shift-based environment. You will drive daily performance, engagement, and development while handling compliant customer interactions and escalations.

You will collaborate with QA, Training and other partners to ensure auditable interactions, with 24/7 coverage, strong service levels, and continuous improvement in processes and outcomes for customers.

The following opening is for a CPCC Team Lead:
Customer Protection & 24/7 Operations with Romford Greyhound Stadium.

We invite applications for the CPCC Team Lead:
Customer Protection & 24/7 Operations position located in United Kingdom.

The following opportunity is for a CPCC Team Lead:
Customer Protection & 24/7 Operations with Romford Greyhound Stadium.

Our team is growing, and we are hiring a CPCC Team Lead:
Customer Protection & 24/7 Operations in United Kingdom.

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