Head of Consumer Insight

About The Job

At Coloplast, our purpose is simple but powerful: making life easier for people with intimate healthcare needs. To support our UK growth ambitions and strengthen how we understand and serve our consumers, we are looking for a Head of Consumer Insight to lead and shape insight across the organisation.

As Head of Consumer Insight, you will:

• Translate the UK consumer activities and strategy into a clear and actionable insight framework, defining priority questions, data needs, and success measures.
• Lead the creation and curation of all Coloplast UK consumer insights, ensuring consistency, quality, and relevance.
• Identify gaps in consumer understanding and proactively commission or explore insight to address them.
• Turn complex, multi‑source data into compelling narratives that resonate with senior leaders and diverse audiences.
• Act as a trusted thought partner, using insight to challenge assumptions and influence strategic direction.
• Build insight capability, confidence, and bench strength, setting clear standards for insight quality and use.
• Reduce duplication and ensure insight activity is joined‑up, connected, and anchored to shared priorities.
• Partner effectively with global teams, internal stakeholders, and external agencies to maximise insight value.
• Champion a culture of insight‑led thinking across Coloplast UK.

We’re looking for a strategic, commercially minded insight leader who is naturally curious about consumers and confident influencing in complex, matrixed environments.

You will bring:

• Strong data and insight capability, with the ability to turn complexity into clear, actionable insight.
• Proven experience influencing senior stakeholders and navigating multiple priorities.
• Leadership experience in cross‑functional teams, with the ability to influence without formal authority.
• A proactive mindset — spotting patterns, anomalies, and emerging signals to uncover opportunities and risks.
• Experience in organisations with long‑term consumers with large databases of transactional information (essential).
• Proven project management and executive level communication skills to translate complex and detailed insights into easily understood reports and presentations (management consultant skills advantageous).
• Healthcare experience (desirable).
• A collaborative, coaching leadership style, with high personal credibility and impact.

At Coloplast, you’ll be part of a global healthcare company recognised as a Great Place to Work, where people genuinely care about making a meaningful difference to patients’ lives.

We are a values‑led, purpose‑driven organisation where insight truly matters. This role gives you the opportunity to shape strategy at the highest levels, build lasting capability, and make a meaningful difference to people’s lives.

You’ll work in a supportive, inclusive culture that encourages curiosity, ownership, and bold thinking — and where your insight can directly influence experiences, outcomes, and sustainable growth.