Senior Account Manager

Help shape the future of Wales

Copper is a communications consultancy that uses a deep understanding of people to deliver campaigns that make positive change possible. We work with clients at the forefront of the transition to net zero, helping them engage communities, influence stakeholders and create compelling narratives that support meaningful change.

We're looking for a Senior Account Manager to join our growing Wales team. This is an exciting opportunity for an experienced communications, public affairs or stakeholder engagement professional who is passionate about energy, infrastructure and the future of Wales.

Working closely with the Wales Lead, you will play a key role in delivering generation-defining infrastructure and energy projects across Wales, combining strategic communications, stakeholder engagement and public affairs expertise to create positive outcomes for clients, communities and the environment.

Bilingual (Welsh/English) ¦ Cardiff City Centre (Hybrid – 2 days in the office) ¦ 37.5 hours per week ¦ £40,000 – £50,000 per annum

As Senior Account Manager, you will act as Deputy to the Wales Lead, taking ownership of communication and engagement programmes whilst providing strategic advice to clients operating across the energy, infrastructure and development sectors.

You will develop and deliver impactful campaigns that build understanding, support constructive dialogue and communicate the social, environmental and economic benefits of change. You will also support the growth of Copper's Wales business, helping to develop new opportunities, strengthen client relationships and contribute to our growing reputation in the Welsh market.

• Lead the development and delivery of strategic communications, consultation and engagement campaigns.
• Provide trusted advice to clients on stakeholder engagement, public affairs, media relations and community consultation.
• Build and maintain strong client relationships, acting as a trusted advisor throughout project delivery.
• Ensure projects are well planned, delivered on time and achieve agreed objectives.
• Oversee communications materials and stakeholder engagement activity, ensuring quality and consistency.
• Identify opportunities to add value and expand services within existing accounts.

• Manage the profitability and performance of a portfolio of client accounts.
• Support forecasting, budgeting and financial planning across projects.
• Monitor project performance and proactively identify commercial risks and opportunities.
• Contribute to sustainable business growth through strong account management.

• Support delivery of Copper's Welsh growth strategy.
• Play a leading role in new business pitches, tenders and client development activities.
• Build and maintain a strong network across Welsh politics, infrastructure and energy sectors.
• Monitor policy developments and industry trends to identify opportunities for clients and Copper.
• Help develop and grow Copper's public affairs offering in Wales.

• Mentor, coach and support colleagues across the Wales team.
• Contribute to a positive and inclusive team culture.
• Lead by example and act as a role model for Copper's values and behaviours.
• Deputise for the Wales Lead when required, providing support, leadership and guidance to the Cardiff team.

We're looking for someone who is strategic, proactive, commercially aware and passionate about Wales.

• Fluent Welsh and English language skills.
• Experience working in communications, public affairs, stakeholder engagement or corporate communications.
• Strong…