Junior Product -Rounder

Tourhub is working on a new app that lets travellers on group and pre-organised tours capture their trip as it happens. The MVP is built and we're now pushing towards a production-ready launch. We're looking for a sharp, curious all-rounder to join us at this stage and get involved in everything it takes to get an app into people's hands.

This isn't a narrowly defined role. Day to day, you'll move between four areas depending on what matters most that week:

Build support
:
Working on bug fixes and UI improvements, using AI coding tools such as Claude to turn feedback into working changes. You don't need to be a seasoned developer, but you should be comfortable getting your hands into a codebase and learning fast.

Testing
:
Putting the app through its paces, finding what's broken or confusing, and writing clear, detailed feedback. Your eye for detail here will directly shape when we're ready to launch.

UI/UX: Giving input on how the app looks, feels and flows, and helping design how we introduce the app to existing Tourhub customers across our website, emails and booking journey.

Marketing: Helping plan how we talk about the app to different audiences (existing Tourhub travellers and people discovering us for the first time), then getting the word out through channels like social media and travel communities.

• We care more about attitude than experience. You'll be a great fit if you:
  
  Get stuck in and take ownership without needing to be told what to do next
• Have strong attention to detail and notice the small things others miss
• Learn quickly and enjoy picking up new tools, skills and topics
• Are comfortable switching between technical, creative and marketing tasks
• Communicate clearly, especially when giving feedback

• Some experience with coding, app development or no-code tools
• Experience using AI tools like Claude or ChatGPT to get real work done
• An interest in travel, apps, design or digital marketing
• Experience with social media or community marketing
• Be part of a new product right before launch, with real influence over how it turns out
• Broad exposure across product, tech, design and marketing, ideal if you're early in your career and still figuring out where you want to specialise
• Work closely with the people building it, in a small team where your contribution is visible

• Location:
  
  Central Cardiff
• Working pattern:
  Hybrid - four days in the office