Control Room Operator; SWTRA)

At SWTRA, we help create a road network that connects people and places in a safer, greener and more reliable way. We work on projects across South Wales that address some of the country’s most critical challenges. From complex infrastructure, increasing transport needs, and climate change – we combine innovation, expertise, and technology to make South Wales a better place to live, work and visit.

You can contribute to work that will have a lasting positive impact on your local community with an organisation where diversity, equity and inclusion are shared values. We’re committed to fostering a work environment that’s supportive, respectful and inclusive, with great opportunities for growth. Why not give it a try? We would be very happy to consider your application to join our skilled, enthusiastic and friendly team.

Responsibilities

• To monitor the trunk road and motorway network and tunnels on a 24/7 basis in order to continually assess network conditions and take actions as necessary.
• Dissemination of information through a variety of mediums at the operator’s disposal to enable safer, more reliable journeys on the network.
• To reduce incident related congestion and the likelihood of secondary incidents by responding to, and managing incidents, hazards and collisions on the network (including within tunnels).
• Dispatch and logging of Welsh Government Traffic Officers actions. Supporting events in Wales (Major sporting events, concerts etc) through disseminating information.
• Recording, logging and reporting of all monitored or reported incidents on the trunk road and motorway network and tunnels.
• To provide an effective and professional support role to the Police and other agencies To represent the Welsh Government by projecting a positive and professional image which reinforce the Welsh Governments’ values.
• To promote and build good working relationships with all key stakeholders to ensure that the common goals of reducing incident related congestion is achieved Supporting Trunk Road Agent (TRA) responsibilities.
• Reporting of defects or equipment failures as they become apparent and functional testing of repaired equipment.

Should you require further information or to speak to someone please email –

Welsh Language skills are not required.

Applications may be submitted in Welsh, applications submitted in Welsh will not be treated less favourably than an application submitted in English.

We believe in rewarding and recognising our colleagues' efforts and achievements. We also believe that there's life at work and life outside of work. We want everyone to be healthy and happy and have the financial resources and support they need.

Choose to work for us and you'll be rewarded with a range of attractive benefits and support to help you live your best life.

• Hybrid working (in some roles) and flexible working schemes to improve your work life balance
• Benefit from a competitive employee package with a remarkable 15.3% employer pension contribution
• Enjoy a holiday entitlement of 25 days, increasing to 32 days after 5 years' service (not forgetting the additional 8 bank holidays too)
• Access discounted gym membership with Celtic Leisure
• Utilise the cycle to work scheme with up to 40% off bikes and cycling equipment
• Purchase a new car through Tusker salary sacrifice scheme
• Enjoy exclusive discounts at local and national retailers with the Smart Spend app through our staff wellbeing group.

If you would like to start a rewarding career with a company that values and invests in its employees and you have the necessary experience and qualifications, this could be your dream job and we would love to hear from you.

We offer a guaranteed interview scheme for candidates who have a disability and armed forces veterans. In…