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Operations Assurance Lead: KPI & Compliance Champion

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Lenvi
Full Time position
Listed on 2026-04-11
Job specializations:
  • Quality Assurance - QA/QC
  • Finance & Banking
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading financial services company in Cardiff is looking for an Operations Assurance Specialist to ensure successful delivery of assurance processes. Responsibilities include leading assurance reviews, analyzing performance metrics, and providing support for performance improvement. Candidates should have experience in contact centre operations and an understanding of performance metrics within a mortgage servicing context. Competitive benefits and a commitment to diversity are offered.
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