Quality Manager

We are supporting a well-established manufacturing organisation in the search for an experienced Quality Manager to take ownership of quality performance across production, suppliers, and customer-facing activities.

This is a senior role with real influence, offering the opportunity to shape quality strategy, improve operational standards, and drive continuous improvement across a dynamic environment.

You will lead the end-to-end quality function, ensuring that products meet required standards and customer expectations while driving measurable improvements across the business.

• Managing quality processes across production, suppliers, and field performance
• Acting as the escalation point for complex customer issues, ensuring timely resolution
• Implementing robust systems to monitor and reduce the cost of poor quality
• Leading investigations, containment actions, and long‑term corrective solutions
• Working cross-functionally with production, engineering, supply chain, and sales teams
• Supporting new product introduction by identifying and mitigating quality risks
• Conducting regular audits to ensure adherence to specifications and processes
• Taking decisive action where product quality or safety may be compromised
• Leading and developing a quality team, embedding a culture of continuous improvement
• Engaging with customers and partners when required to resolve high-level concerns

• A proactive and commercially aware quality professional who can lead from the front and influence at all levels of the organisation.
• Proven experience in a senior quality or quality management position
• Strong understanding of quality systems and compliance frameworks
• Experience working within manufacturing environments, ideally involving both machinery and assembly operations
• Confidence working with data to identify trends and make informed decisions
• A customer-focused mindset with experience handling escalations or complaints
• The ability to lead teams, drive accountability, and implement change
• Relevant technical or quality-related qualifications