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Quality Assurance Analyst – Compliance & Customer Experience

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Secure Trust Bank PLC.
Full Time position
Listed on 2026-07-20
Job specializations:
  • Quality Assurance - QA/QC
    Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 27000 - 30000 GBP Yearly GBP 27000.00 30000.00 YEAR
Job Description & How to Apply Below

Secure Trust Bank PLC. is seeking a Quality Assurance Analyst in Cardiff or Solihull to help deliver exceptional customer experiences by monitoring critical processes and ensuring compliance with regulatory standards and Consumer Duty obligations.

The role sits within our Consumer Products division, collaborating with teams across the Group to promote consistency and continuous improvement. The ideal candidate will bring financial services QA experience, attention to detail, and a

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