Health & Social Care IQA (North Wales CF11 8TT

About the role

To lead, motivate and develop a team of Assessors to improve the quality of delivery across all learning programmes, ensuring high quality teaching, learning and assessment for all learners. Responsible for ensuring the company’s Internal Quality Assurance processes are rigorous and lead to continuous improvement, improved learner satisfaction and success rates across the team.

• Motivate and develop a team of Assessors to ensure learners have a positive learning experience, KPIs are achieved and supervising how assessors plan, practice and review.
• Develop a team of Assessors to improve the quality of delivery across all learning programmes.
• Ensure whole framework expectations and advise assessors on appropriate actions.
• Monitor and report on assessor performance to the Lead IQA and work in partnership with the Performance Manager, supporting development planning and implementing targeted improvement plans where necessary.
• Ensure Assessors engage with workplace employers throughout the learning experience.
• Manage sampling and verification activities to improve the progression and achievement of learners.
• Ensure that all IQA activities continually meet the needs of the learners, exceed the requirements of Awarding Organisations, MEDR Estyn and Itec.
• Accountable for ensuring Assessors embed the cross‑cutting themes of Safeguarding/Prevent, ESDGC, Wales the Language and Culture, Equality & Diversity and Health & Safety/Well‑being.
• Complete IQA reports, clearly, well written and detailed to support and improve performance.
• Participate in and/or manage EQA visits to ensure the visit schedule is adhered to, all portfolios requested are presented and meet the standards resulting in a positive visit.

Essential

• Assessor and IQA qualification.
• Relevant occupational competence.
• Experience of delivering training and support.
• Full driving licence with use of own vehicle.
• In‑depth knowledge of Apprenticeship programmes including framework requirements, IQA processes and assessment methods.
• In‑depth knowledge of Awarding Organisation requirements.
• In‑depth knowledge of Estyn Inspection requirements.

Desirable

• Experience and a proven track record of leading a team of IQAs.
• Experience of coordinating EQA visits.
• Been actively involved in an Estyn Inspection.

30 days of annual leave (rising with length of service), a health care scheme, 35‑hour working week, discounts for retail and gym membership, a profit‑sharing scheme, life insurance, employee of the month awards, length of service recognition, and other benefits.

Itec operates as an equal opportunity employer, welcoming applicants from all backgrounds and ensuring equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.