Lettings Negotiator - Mayfair

Job Advert

Chestertons Estate agents

Lettings Negotiator / Senior / Associate

Location: Mayfair
Hours: Monday – Friday, 8:30am–6:00pm, with 1 in 3 Saturdays, 10:00am–2:00pm
Basic Salary: £18,000–£22,000, plus highly lucrative commission scheme
Travel / Car Allowance: £2,500 PA travel allowance or £5,000 PA car allowance, depending on role

About the Role

Chestertons Estate Agency is looking for a highly motivated, ambitious and commercially minded individual to join our Mayfair lettings team.

Working within the ultra-prime property market, you will be responsible for building trusted relationships with high-net-worth and ultra-high-net-worth clients and applicants, understanding their individual requirements and delivering an exceptional level of service throughout the lettings process.

This is a role for someone who combines commercial instinct with emotional intelligence
. You will need the patience and resilience to manage complex negotiations, the confidence to navigate sensitive conversations and the ability to adapt your communication style to different clients and situations.

The property market is seasonal, competitive and constantly evolving. We are looking for someone who understands that success requires an adaptable approach.

You will be expected to adjust your activity, priorities and strategy according to market conditions, client behaviour and the opportunities available. Rather than relying on a single way of working, you will have the commercial awareness to recognise what is required in different circumstances.

Strong market knowledge is important, but so is intellectual curiosity
. We want someone who is genuinely interested in property, actively seeks to deepen their knowledge, learns from colleagues and clients, and continually develops their negotiation, sales and relationship management skills.

Above all, you will be ambitious, proactive and accountable. You will be motivated by achieving results, while understanding that success in the ultra-prime market is built through patience, consistency, discretion and trust.

As a Lettings Negotiator, you will play a pivotal role in connecting landlords with prospective tenants and ensuring a seamless, professional experience for all parties.

Your responsibilities will include:

• Registering applicants and arranging viewings — identify suitable opportunities and connect prospective tenants with properties that meet their requirements.
• Delivering first-class customer service — build strong relationships with landlords and applicants, consistently exceeding expectations.
• Managing the applicant journey — provide personalised attention, understand individual requirements and ensure needs are managed throughout the process.
• Managing the offer process — take ownership from initial offer through to negotiation and successful completion, ensuring communication remains clear and effective at every stage.
• Negotiating commercially — understand client motivations, structure compelling offers and use strong negotiation skills to achieve successful outcomes.
• Developing relationships — build and maintain a strong network of landlords, applicants and industry contacts, creating opportunities for future business.
• Achieving targets — embrace ambitious individual and team targets and consistently strive to exceed them.
• Adapting to the market — respond proactively to changing market conditions and identify where opportunities can be created.

We are looking for someone who brings a combination of personality, commercial drive and professionalism.

• Approachable and personable — friendly, confident and able to build rapport quickly with clients and colleagues.
• Results-driven — motivated…