Team Member, Retail
Listed on 2026-06-07
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Retail
Retail Associate/ Customer Service, Customer Service Rep, General Retail
Weekly Pay What you'll be doing as a Team Member:
Greeting customers with a warm and friendly welcome Processing orders and requests in a timely and efficient manner Producing a range of hot food, baked goods and beverages throughout the day Delivering our brand standards to a level our customers have come to expect Resolving challenges and enquiries with a customer centric mindset Replenishing displays to provide maximum product availability Ensuring your workspace and store is kept clean, tidy and welcoming Working with colleagues to deliver a culture of togetherness and teamwork Leaving our customers with a memorable experience worth coming back for Helping prepare the store and kitchen, ready for the following days trade
We're looking for someone who can effortlessly switch gears - thriving in fast‑paced, high‑energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self‑motivated, and ready to tackle whatever the day brings, we want to hear from you.
Benefits- Annual bonus scheme equivalent to work week’s salary based on average hours worked over a defined period.
- Up to 1 week's discretionary bonus pay per year paid just in time for Christmas.
- Up to 60% colleague discount across our franchise partner brands.
- Enhanced benefits, including sick pay, enhanced family friend benefits and life assurance.
- Flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work‑life balance.
Team Member - £12.83 per hour.
Shifts:
Between 4am and 7:30pm, 21 hours per week. Address:
Cardiff Services, M4 Junction 33, Pontyclun CF72 8SA
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INDLP Founded in 2001, we are the UK's leader in motorway rest stops. We have more than 70 locations throughout the country, with over 6,000 colleagues dedicated to customer satisfaction. We're one family, there are many incredible brands to work with such as WHSmith, Costa, KFC, Pret a Manger, Burger King and many more. We've carved out a reputation for providing excellent customer service.
We have made it our mission to transform the UK's rest stop experience.
INDLP (Infrastructure Delivery & Logistics Partners) is the UK's leader in motorway rest stops, offering a first‑class experience across our 70+ locations. We proudly collaborate with brands such as WHSmith, Costa, KFC, Pret a Manger and Burger King.
Disclaimers- Hourly rates of pay may differ for under 18s.
- Please note this role internally is known as Customer Service Assistant.
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