Parts Advisor

The Role

We are looking for a dedicated Parts Advisor to join our small, dynamic team in our Hyundai Dealership on Penarth Road in Cardiff. Reporting to the Parts Manager
, you will play a key role in ensuring customers and Technicians have the right parts exactly when they need them.

• Coordinate parts sales to maintain seamless availability for customers and Technicians.
• Engage with customers both in person and over the phone, handling enquiries professionally and efficiently.
• Work closely with the team to ensure smooth day‑to‑day operations.
• Serve parts to in‑house and retail customers.
• Manage stock deliveries and collections, including some lifting and carrying.
• Understand customer needs and provide tailored product/service recommendations.

• Motor parts experience is essential.
• Strong time management and prioritisation skills.
• Ability to stay calm and focused in a fast‑paced, high‑volume environment.
• Keen attention to detail with a commitment to high‑quality work.
• Passion for delivering excellent customer service.
• A team player with a supportive and collaborative attitude.
• A friendly, enthusiastic personality with a positive approach to work.

• Working Pattern:
  Mon - Fri 8:00am – 5:00pm and Saturdays 8:00am - 12:00pm

• Holiday Allowance – 22 days of annual leave plus bank holidays, with extra days added the longer you stay with us.
• Pension Scheme – We contribute to your future with company‑backed pension support.
• Exclusive Employee Schemes – Discounted car purchase programme and Cycle to Work scheme after completing your probation.
• Wellbeing Support – Through our partnership with Menable, you’ll have free access to confidential coaching, wellbeing check‑ins and referral support where needed.
• Health Benefits – Complimentary eye tests and flu vaccination vouchers.
• Event Perks – Limited free tickets to Bristol Bears Rugby games for colleagues.

• Driving licence checks will be carried out during the recruitment process.
• We are unable to provide visa sponsorship for this position.
• Candidates must have the right to work in the UK, and this will be verified as part of the recruitment process.

Reference VAN
0585