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ECommerce Customer Experience Lead - Trade & Retail

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Munks and Me
Full Time position
Listed on 2026-06-23
Job specializations:
  • Retail
    Retail Sales, Ecommerce, Customer Service Rep
Job Description & How to Apply Below
Position: Premium eCommerce Customer Experience Lead - Trade & Retail

Munks and Me is seeking an exceptional customer service professional to manage end-to-end relationships with retail customers and trade partners. The role requires full availability during contracted hours, Monday to Friday, and a commitment to providing premium service in every interaction.

With a focus on nurturing trade partnerships and ensuring stellar communication, this position offers a monthly fixed contract fee between £1,800–£2,200, plus a performance bonus and 25 days of annual leave.

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