Store Manager, Retail & Store Manager

What You'll Be Doing

• Driving Commercial Performance
• Own and deliver your store's sales, profit, and margin targets by making smart, commercially focused decisions
• Understand your local market and competitors, using insight to shape effective trading and sales plans
• Develop and deliver local initiatives to drive sales growth and enhance customer loyalty
• Build strong relationships with suppliers and Support Centre teams to maximise opportunities and store efficiency
• This role is 40 hours per week.

• Lead, motivate, and develop your team to perform at their best- building a high-performance culture of support and accountability
• Coach in the moment and through structured sessions to build skills and confidence across the team
• Ensure clear communication and regular engagement with all colleagues, sharing goals, updates, and business changes

• Role model best-in-class customer service every day, setting the tone for a great in-store experience
• Maintain close relationships with trade members, building trust and repeat business
• Ensure all customer complaints are resolved swiftly and fairly, balancing commercial and customer needs
• Use customer feedback and market knowledge to refine your store's service and offer

• Oversee daily operations to ensure everything runs efficiently, safely, and in line with company standards
• Take accountability for all store Health & Safety matters- promoting safe working practices and ensuring full legal compliance
• Act as a key holder: responsible for store security, opening and closing procedures, cash handling, and vehicle/plant safety

• Colleague Discount
  - Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements.
• Company Car or allowance
• Holiday Buy Scheme
  - Purchase extra holiday and spread the cost over 12 months.
• Paid Volunteer Leave
  - Take time off to give back to a cause close to your heart.
• Enhanced Family Leave Pay
  - Extra support for maternity, paternity, adoption, and fertility treatments.
• Free Breakfast
  - Start your day right with access to our in-store and office pantries.
• Apprenticeships & Career Development
  - Learn, grow, and take your career to the next level.
• Refer a Friend Bonus
  - Know someone great? Earn a bonus when they join our team!

• Enhanced Pension Scheme
  - We match every 1% above the statutory 5% that you contribute.
• Early Pay
  - Access your earned wages before payday when you need them.
• Profit-Based Bonus Scheme
  - We work hard and celebrate success with yearly bonuses of up to 30% of basic salary.
• Share Save Scheme
  - Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder.
• Retail & Leisure Discounts
  - Save on groceries, restaurants, cinema tickets, theme parks, utilities and more!

• Private Medical Insurance
  - We cover the cost of a plan that allows you access private health treatments.
• Health Cash Plan
  - We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP.
• Employee Assistance Programme
  - Free and confidential support, including counselling, financial guidance, and legal advice.
• Life Assurance
  - Protection for your loved ones should the unexpected happen.
• Gym Discounts
  - Save up to 25% at hundreds of health clubs nationwide.
• Cycle to Work Scheme
  - Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier!

Looking to build a career with a company that is proud to support the nation's tradespeople? At Selco Builders Warehouse, we're always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do!

We're a well-established name in the industry with a strong store network across the UK- and we're continuing to invest in our people, our business, and our future. It's a busy, fast-paced environment where no two days are the same, but you'll be surrounded by great colleagues and backed by a superb reward and benefits package.

We're committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive- regardless of background or experience. Health and Safety remains our top priority, and we'll always support our colleagues in doing their best work, safely.