Shift Lead: Drive Store Readiness & Customer Service
Listed on 2026-09-17
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Retail
Retail Support, Customer Service Rep, Retail Associate/ Customer Service
Marks & Spencer is hiring for a Shift Lead to oversee the fill operation and maintain a ready-to-trade salesfloor. You will coordinate resources, coach colleagues on the One Best Way, and drive productivity in readiness for store opening.
As a frontline supervisor, you will model customer service, support Colleague Managers, and be a key holder responsible for opening/closing tasks, cash handling, and incident logging across the shift pattern.
Consider building your career as a Shift Lead:
Drive Store Readiness & Customer Service at Marks & Spencer.
The Shift Lead:
Drive Store Readiness & Customer Service position in the Management & Operations field is open for applications.
We have an opening for a Shift Lead:
Drive Store Readiness & Customer Service in United Kingdom within Management & Operations.
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