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In-Store Luxury Guest Experience Specialist

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Harrods
Full Time position
Listed on 2026-09-18
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Customer Service Rep, Retail Support
  • Customer Service/HelpDesk
    Retail Associate/ Customer Service, Customer Service Rep
Job Description & How to Apply Below

Harrods is seeking a Customer Service Advisor to join our in-store team on the 3rd floor of our Knightsbridge store. You will deliver the highest levels of service, assist customers with queries, returns, and feedback, and share knowledge about products, services, and Harrods heritage.

You will be on-site, five days out of seven, work with colleagues across departments, resolve issues quickly, and help create a luxurious, seamless shopping experience for every visitor.

This posting is for the In-Store Luxury Guest Experience Specialist role at Harrods, based in United Kingdom.

Take a moment to read everything above and see whether this role is right for you.

We are looking to fill the In-Store Luxury Guest Experience Specialist position at Harrods in United Kingdom.

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