Customer Assistant; Christmas
Listed on 2026-10-18
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Retail
Retail Associate/ Customer Service, Merchandising, Retail Sales
ABOUT
THE ROLE
As a Customer Assistant in one of our John Lewis shops, youll deliver exceptional shop standards through displays, stock availability and general cleanliness. Knowing your customers will enable you to provide the best service well be responsible for:
- Delivering engaging and inspirational customer service at every stage of the customer journey.
- Using your product knowledge and sales training to drive sales and increase profits for the Partnership.
- Putting the customer at the heart of everything you do, proactively acknowledging and taking the time to understand what they are looking for / resolve any queries they may have.
- Working flexibly across the shop to support the wider team as required, including till support, stock replenishment, price ticketing and general shop-keeping tasks.
- Identifying areas of improvement and implementing solutions.
- Helping to protect our profits by supporting with accurate stock counts.
To learn more about this role, please copy and paste this link into a new browser window:
Closing Date:
October 20, 2026
Pay: £13.00 (£13.25 After 90 days)
Contract Type:
Temporary
Hours of Work:
Varied hours of Full time work (up to 37.5 hours per week) across seven days to include early starts, late finishes, evenings and weekends.
Job Level: Partnership Level 10
Where Youre the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. Were Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us. Were free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.As Partners, we make all the difference. And, we all own it.
Important points to note
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, youre not just employees; we
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