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Store Customer Experience Leader

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Sainsbury’s Group
Full Time position
Listed on 2026-10-20
Job specializations:
  • Retail
    Retail & Store Manager, Operations Management
  • Management
    Retail & Store Manager, Operations Management
Salary/Wage Range or Industry Benchmark: 32000 - 52000 GBP Yearly GBP 32000.00 52000.00 YEAR
Job Description & How to Apply Below

Sainsbury’s Group in the United Kingdom is seeking a Customer Experience Manager to lead store operations and drive outstanding service at every customer touchpoint. You’ll be hands-on, coach teams, and own the day‑to‑day store performance to deliver on our commitments.

You'll oversee checkout, back‑of‑house, and petrol station operations where relevant, manage performance, disciplinaries, and schedules, and step up as needed to keep colleagues focused on delivering for customers.

This role, Store Customer Experience Leader at Sainsbury’s Group, could be your next career step.

This role, Store Customer Experience Leader at Sainsbury’s Group, could be your next move.

Are you ready to take on the Store Customer Experience Leader role at Sainsbury’s Group?

We would love to welcome a new Store Customer Experience Leader to our group in Wales, United Kingdom.

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