Transaction Manager

Waylands Honda, Cardiff

Due to the continuing success of Waylands, we are looking to grow the team at our Honda Cardiff branch and recruit a Transaction Manager. The successful applicant will be an excellent communicator with first‑class presentation skills, strong attention to detail, and automotive showroom experience in a similar position – you will have a complete understanding of what it takes to successfully assist the sales team in constructing and closing deals in a profitable way with a major emphasis on customer satisfaction.

This role involves sitting with our customers and making recommendations on and selling finance, insurance products and additional products, whilst working within FCA regulations and company guidelines. You will need to either be FCA accredited or be prepared to become accredited.

You will need to develop successful working relationships whilst working in close collaboration with the General Sales Manager and the sales team and other internal departments to help facilitate the swift delivery of our customers’ vehicles.

• Matching customers’ needs to the relevant finance sources.
• Maximising the sales department’s performance through effective lead management and reporting.
• Constructing offers and assisting in closing sales through second‑facing and on‑going coaching of the sales team.
• Promoting accurate and efficient order processing and timely vehicle deliveries.
• Assisting the Sales Manager in achieving the New Car registration targets and Used Car volume sales while maintaining the highest level of customer satisfaction.
• Financial forecasting.
• Deputising for the Sales Manager as necessary.

• 5‑day week on a set rota that includes weekends (45 hours per week).
• Basic of £26k plus commissions and bonuses (OTE £60k).
• Company car.
• 31 days holiday per year (including bank holidays, some of which you will be required to cover).
• Benefits platform with employee support programme.
• Discounted rates of vehicle parts and servicing.
• Opportunities for training and career progression.
• Contributory pensions scheme for eligible staff.
• Life insurance of 3 × salary.

• Waylands are an independent family‑owned car dealer. Our company value “our people are at the heart of our success” was demonstrated recently when we won the AM Dealer Group of the Year award for the seventh year running.
• Our commitment to providing the highest quality service and the confidence and pride we have in our company are the reasons for our glowing reputation which we have earned through many years of hard work.
• We like to grow our own talent. We love promoting people and offer a range of development and training. We recruit talent over experience.
• We are committed to building a diverse workforce. We hire great people from a wide variety of backgrounds, because diverse views and ideas make our company stronger. If you’re interested in learning more, we’d love to receive your application.

Mid‑Senior level

Full‑time

Finance and Sales

Location:

Cardiff, Wales, United Kingdom