Account Manager

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Account Manager

As an Account Manager you will manage a portfolio of clients, ensuring their needs are met and exceeded. From onboarding new clients, coordinating with internal teams, to maintaining ongoing relationships, you'll be the key point of contact. You'll also help protect what we have and generate growth through upselling and cross-selling additional services with existing clients.

Imagine yourself stepping into the dynamic world of Insurance, where every day brings new challenges and opportunities. You'll be there, the trusted advisor for our clients, ensuring their our global claims are managed effectively.

We provide full training, so even if you're new to client relationship management, we can get you up to speed. We value the right qualities more than experience – a proactive mindset, excellent communication, and a client-focused approach are key. Even though you'll be comfortable working independently, you'll be part of a supportive team with dedicated technical and managerial support.

Along with client visits, we are happy for your base to be a balance of our offices and your home.

This is perfect for detail-oriented problem-solvers, with a passion for helping people, who crave variety and want to build a rewarding career.

Exceptional communication acuity
:
Able to convey intricate information to clients, contractors and associated parties with precision, articulating complex matters in a manner that secures equitable agreements for all involved

Relationship cultivation
:
Able to sustain and deepen relationships—both direct and indirect—that influence the breadth of this multifaceted marketplace.

Strategic partnership development: Able to construct and maintain effective alliances with key stakeholders across the International and Global business environments.

Analytical communication capability: Confident in conveying MI support, drawing upon the expertise of the Business Analysis team and the full suite of Sedgwick platforms.

Advanced problem‑resolution competence
:
Skilled in diagnosing issues efficiently, safeguarding established value, stimulating growth through upselling and cross‑selling, and challenging prevailing norms to secure superior outcomes for clients, their customers and Sedgwick.

Rigorous time‑management discipline
:
Capable of organising weekly schedules independently, prioritising concurrent client demands, meeting deadlines, and overseeing multiple accounts simultaneously.

What is helpful, but not vital, in your application:

• Experience with Excel.
• Understanding of the insurance market dynamics.
• The skills that will be developed once working:

We will provide all the specific training you need to thrive in this role.

Remuneration & more

• Competitive salary taking into account skills, experience, and qualifications.
• Pension Plan
• Holiday allowance of 25 days plus bank holidays.
• Flexible working from our office or your home.

Health & support

• Private healthcare plan (including pre-existing conditions).
• Life assurance.
• Employee assistance programme for employee wellbeing.
• Group Income Protection.
• Other benefits
• Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications.
• Discounts on various products and services.

At Sedgwick,…