Junior Account Executive

About the Role

We have a genuine technical moat, the world's first "Powered by Datadog" certification, and we are in the critical window to establish brand leadership in European Datadog-native managed services. You’d be one of the first two AEs, which means the playbook you help write becomes the one the team scales from.

We have a compelling product, a genuine technical moat, and a closing competitive window in the European market. We need someone who can open doors, run a tight sales process, and close. This is a junior role, but it's a real one.

We are the world's first "Powered by Datadog" accredited MSP, a Datadog-native cloud managed service provider built for European tech‑led SMBs. Our founders have scaled and exited multiple technology businesses. We operate lean, move fast, and take observability seriously.

You’ll be working directly under Chris Webb, CRO, a co‑founder who has taken a managed services business from zero to exit. This early hire exposes you to how pipeline is built, how deals are structured, and how a cloud MSP goes to market. You won’t be making calls from a script.

FETCH (trial enablement), Hyper Care (post‑go‑live sprint), Launch Pad (fully managed rollout). Get customers onto Datadog properly. Often the first deal and the start of a longer relationship.

Health Scan (independent assessment of an existing Datadog estate) and Catalyst (improvement engineering to fix what’s wrong). Strong upsell motion for customers already on Datadog who aren’t getting the value from it.

Managed Datadog (ongoing platform management) and Critical Support, our flagship 24×7 managed cloud operations service. Multi‑year ARR, Datadog‑native, AWS and Azure. The anchor deal in every account.

Eight fixed‑scope, four‑week capability deliveries – Infrastructure Observability, Code Security, Cloud Security, AI Observability, and four more. High‑velocity deals that frequently lead to Managed Datadog.

• Build and manage a pipeline of tech‑led SMB prospects through outbound prospecting, partner referrals, and inbound leads.
• Run discovery calls to understand prospects’ cloud and observability challenges and map them credibly to Critical Cloud’s service portfolio.
• Own the full sales cycle from first contact through to signed contract, supported by Chris and the delivery team on technical specifics.
• Work closely with Datadog’s own sales and partner teams to co‑sell and develop joint opportunities through the Powered by Datadog channel.
• Develop relationships with TD SYNNEX and AWS/Azure partner ecosystems to generate and progress partner‑sourced pipeline.
• Prepare commercially sound proposals and statements of work, tailoring them without starting from a blank page.
• Maintain rigorous CRM hygiene: accurate pipeline, activity logging, and forecast data the CRO can rely on.
• Feed market intelligence back to the team, what resonates, what objections you’re hitting, what competitors are doing.
• Represent Critical Cloud at industry events, Datadog partner days, and customer meetings in person when it matters.

You own the full cycle. Technical qualification and commercial approval sit with the CRO; everything else is yours.

Venture‑backed scale‑ups, 30–150 staff. Head of Platform / Dev Ops Lead. Already using AWS or Azure, Datadog evaluator.

“We can’t justify a dedicated platform team but we can’t afford downtime either.”

Carrying on‑call burden, no dedicated SRE.

“Our engineers are losing weekends to on‑call. Something has to change before we start losing people.”

• Some B2B sales experience, internship, placement, SDR, or BDR role, ideally in tech, SaaS, or cloud.
• Genuine curiosity about cloud and infrastructure; you don’t need to be an engineer but you need to care about what you’re selling.
• Confident and credible on the phone and in video calls; you’ll be talking to senior technical buyers.
• Disciplined self‑starter: manage your own pipeline and time…