Sales Specialist

We have an exciting opportunity for a Sales Specialist in our Cardiff branch!

• Building excellent relationships with new and lapsed customers so you can understand and meet their needs
• Maximising customer interactions to support achievement of sales and profit targets through upselling and cross‑selling relevant products, offering specific product advice.
• Getting to know our suppliers and continuously looking for opportunities to improve product and industry knowledge
• Ensuring all customer orders are fulfilled in a timely fashion.
• Following plans to continuously improve customer experience.
• Advising customers on trading terms and conditions and information in relation to customer accounts and credit levels (financial).
• Supporting all company initiatives.

• Customer Service – High levels of customer satisfaction with frequently returning customers and growing live accounts.
• Enthusiasm – You radiate positivity and possess an unyielding passion for the merchant world.
• Decency – You embody honesty and integrity, contributing to a workplace built on respect and ethics.
• Team Spirit – You thrive in collaborative settings, believing that together we can achieve greatness.
• Pride – You take pride in your work and are dedicated to producing top‑notch results.
• Great customer focus and desire to do your absolute best to get the best outcomes.
• Ability to build rapport and develop a good understanding of your portfolio to secure future projects.
• Pro‑active.
• Well organised.
• Great attention to detail.
• Efficiently use IT equipment and have a strong telephone presence.

• Competitive Basic Salary
• Performance Related Bonus
• 34 days holiday per year
• Retirement Savings Plan (Pension) – with Legal & General
• Life Assurance – From your first day of employment with us you are automatically covered for a lump‑sum death in service benefit of 2 x your basic salary. If you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4 % of your Pensionable Earnings, your lump‑sum death in service benefit will be increased to 4 x your Pensionable Earnings.
• Work Perks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
• Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
• Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2
  
  Work, Benenden Healthcare, Critical Illness Cover
• Refer a Friend scheme
• Wellbeing Centre via Work Perks

Quality – Unwavering commitment to providing outstanding products and service that exceed customers’ expectations.

Supportive Environment – Culture prioritises growth, with the resources and support to excel.

Professional Development – Invested in your success, with apprenticeships, training, and mentoring programmes.