Key Account Manager

Job Title

Key Account Manager

Key Account Manager – South West

The Key Account Manager is responsible for leading the development and execution of strategic account plans for high-value clients within the NHS, ensuring alignment with business objectives and driving long-term growth. The role fosters deep relationships with varied stakeholders and implements complex sales and marketing initiatives, analyzing market trends to identify growth opportunities. The role monitors key performance indicators, ensures the completion of contracts with key accounts, and collaborates cross-functionally to resolve issues and enhance customer satisfaction.

The role serves as the primary escalation point for key accounts and works under limited supervision.

This is a field based role covering the South West region and the successful candidate would ideally be based in the Cardiff area.

Your role:

• Uses data to develop and execute strategic account plans for high-value clients, ensuring alignment with overall business objectives and driving long-term growth for the company.
• Have a strong understanding of finance and financial innovation.
• Understand challenges facing the NHS and be able to develop strong relationships with key stakeholders at senior levels within Trusts, ICBs and Networks.
• Balance short term order intake demands with long term strategic development.
• Be able to work in a matrix organisation and lead and inspire a team, with no direct reporting line, to achieve shared goals such as customer satisfaction.
• Leads the creation and execution of customized sales presentations and proposals, effectively communicating the value proposition and competitive advantages of the company's offerings.
  • Acts as a mentor and coach, sharing expertise, providing strategic guidance, and fostering a culture of high performance and continuous learning within the team.
  • Ensures full compliance with business processes, quality standards, and regulatory requirements, maintaining the highest levels of business integrity and conduct, which safeguards the company's reputation.

From a competitive salary, sales bonus and car to family friendly policies, flexible benefits and access to Philips University, a career at Philips comes with all sorts of wonderful benefits. Be sure to speak to your recruiter about all the benefits on offer.

You’re right for this role if you have the following:

• Track record of sales delivery against targets in medical devices market, ideally alongside evidence of consultative solution selling.
• Data Analysis & Interpretation.
• Business Development and commercial acumen.
• Market Research & Analysis.
• Works under limited supervision and broad guidelines, regularly applying independent judgment on matters of significance to drive project success and compliance.
• Customer Relationship Management (CRM).
• Account Strategies.
• Regulatory Compliance.
• Developing Proposals.
• Sales Forecasting.
• Bachelor's / Master's Degree in Business Administration, Marketing, Sales or equivalent.

Due to the role working in the healthcare environment, a standard DBS (Disclosure and Baring Service) criminal record check will be required for this role.

We welcome all applicants including those from minority backgrounds, LGBTQIA+ and individuals living with a disability.