Telesales Advisor

Reporting to the Sales Manager, a Ford Parts Telesales Advisor is responsible for professionally representing the Ford brand, building and maintaining strong and lasting relationships with new and existing customers, whilst achieving allocated sales targets. A Ford Parts Telesales Advisor is a brand champion, demonstrating and providing expert knowledge, advice and support, when engaging with customers.

• Be a self-starter with a proven track record in building strong relationships and achieving sales targets in a Business to Business (B2B) environment
• Be a confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment
• Have a passion for providing a great customer service experience
• Be able to communicate effectively and build strong relationships with all key stakeholders
• Have the ability to relate well to others and work as part of a team
• Have excellent verbal and written communication skills with a professional telephone manner