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Senior AI Cloud CX TAM - Strategic Customer Advocate

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Genesys
Full Time position
Listed on 2026-10-06
Job specializations:
  • Sales
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 95000 - 130000 GBP Yearly GBP 95000.00 130000.00 YEAR
Job Description & How to Apply Below

Genesys is hiring a Sr. Technical Account Manager in the UK to partner with strategic customers and drive adoption of Genesys Cloud CX.

You’ll build trusted relationships, understand business priorities, and guide customers toward measurable outcomes while contributing to product feedback. You will work with Customer Success, Global Support, Professional Services and Sales to deliver a consistent, value-driven experience and accelerate success across global accounts.

We would love to welcome a new Senior AI Cloud CX TAM - Strategic Customer Advocate to our group in United Kingdom.

All applications are reviewed carefully by our team.

The position is based in United Kingdom.

This opportunity is part of our work in Sales, Engineering.

The advertised compensation is 95..

We aim to respond to suitable candidates as soon as possible.

Position Requirements
10+ Years work experience
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