Customer Relationship Manager

Location: Cardiff, England (UK)

Time Type: Full time

Covetrus is a global animal-health technology and services leader dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We bring together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine.

Customer Relationship Manager (Field Sales) - Territory Wales

Are you ready to take your sales career to the next level? Join Covetrus, a global leader in animal health, and be part of an incredible opportunity in a high-performing territory covering Wales. This role is perfect for someone passionate about sales, animal health and customer care, with a knack for building relationships and driving growth.

About the Role

You’ll be responsible for managing all field sales and customer care activities for veterinary practices in your territory. You’ll focus on distributing pharmaceuticals, consumables, human medicine, and other related categories. With a mix of field visits, phone calls, and video calls, you’ll engage with every account on your territory list to grow sales of our Corporate Brand products and broader ranges.

This is a fast paced, varied role where you’ll sell to existing customers while prospecting for new business, with a focus on increasing basket spend across all target categories.

Why Join Us?

• High-Performing Territory
  :
  This territory offers a vibrant market with significant growth potential.

• Incredible Opportunity
  :
  Make a real impact in a role that values initiative and customer connection.

Essential Duties and Responsibilities

• Territory Management
  :
  Develop and manage your territory using CRM tools (Qlik & Salesforce) to maintain and grow product sales.

• Sales Objectives
  :
  Achieve targets and KPIs as set by the National Sales Manager.

• Strategic Planning
  :
  Implement effective strategies using company programs to increase market share.

• Customer Focus
  :
  Respond promptly to customer concerns and provide exceptional service.

• Team Collaboration
  :
  Learn the range of Covetrus products and services, generating leads and communicating with colleagues across divisions.

• Professional Development
  :
  Attend industry seminars, training programs, and sales meetings.

• Compliance
  :
  Adhere to company policies and procedures while maintaining professionalism.

What You’ll Bring

• Experience:
  
  Sales and/or veterinary sales experience is advantageous but not essential.
• Skills:
  • Relationship management
  • Strong selling & negotiation skills
  • Excellent communication & attention to detail
  • IT literacy (MS Outlook, Word, Excel)

What You Need

• A valid driver’s license and the ability to travel within your territory.

Why Covetrus?

At Covetrus, we believe in empowering our team to succeed while offering the tools and support needed to thrive. This role offers a unique chance to contribute to a thriving business and build lasting relationships with veterinary practices. Take the next step in your career with Covetrus to join our passionate and results-driven team!

Covetrus Advantage:
Unleash the power of savings with our exclusive Covetrus Advantage program. Enjoy access to thousands of retail discounts and cashback opportunities, transforming your everyday purchases into delightful savings.

Inclusive Culture:
Be a part of a vibrant and inclusive work environment where every voice is valued, and diversity is celebrated. Experience a sense of belonging that empowers you to bring your authentic self to work every day.

Your Future, Your Way:
Secure your future with our Life Insurance plan, where you have the freedom to choose your…