Account Manager

Agency Name:

Tribepost

Contact:

Astutis

Email:

Account Manager

Location: Hybrid / Cardiff (5 days in the office initially)
Salary: £34,000 - £40,000 DoE + £8,000 commission Contract Type: Full time, permanent

• 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles)
• Additional Holiday Purchase
• Hybrid Working
• Performance-Related Bonus
• Life Assurance
• Vitality Private Healthcare
• Subsidised Gym Memberships
• Cycle to Work scheme
• Discount Vouchers and Access to Wellbeing Resources

Astutis, part of Wilmington Plc, is looking for an Account Manager who is passionate about building meaningful customer relationships and creating opportunities for growth.

You’ll be a confident communicator who enjoys engaging with customers, understanding their challenges, and identifying solutions that deliver real value.

With a proactive and consultative approach, you’ll be comfortable managing a portfolio of accounts while uncovering opportunities to expand our partnerships through cross-selling and up-selling activities.

You’ll be motivated by achieving results, taking ownership of your pipeline, and developing strong relationships with stakeholders at all levels.

We want someone who is naturally curious, commercially aware, and driven to exceed expectations.

Equally important is your ability to collaborate with colleagues across sales, marketing, and operational teams to ensure customers receive an exceptional experience throughout their journey.

If you’re organised, resilient, customer-focused, and excited by the opportunity to make a tangible impact on business growth, we’d love to hear from you.

• Deliver targeted annual sales revenue from an assigned account portfolio.
• Develop and strengthen relationships with existing customers and key stakeholders.
• Identify and pursue cross-sell and up-sell opportunities across alternative buyers, regions, and divisions.
• Follow up on incoming enquiries and referrals from assigned accounts.
• Conduct customer meetings, presentations, and commercial discussions.
• Produce compelling sales proposals and accurate quotations in line with agreed gross margin targets.
• Maintain accurate customer records, pipeline activity, and forecasting within Sage CRM.
• Act as the voice of the customer internally, working closely with delivery teams to ensure successful contract fulfilment.
• Develop a strong understanding of products, services, and market sectors to provide trusted advice to customers.
• Collaborate with Account Managers, Business Development Executives, and Marketing colleagues to maximise revenue opportunities.
• Adhere to company policies, procedures, and quality standards, supporting the maintenance of ISO 9001:2015 accreditation.
• Undertake any additional duties as requested by the Sales Director.

In this role you have the opportunity to build and grow existing customer relationships while directly contributing to business success.

Managing a portfolio of established accounts, you’ll uncover new opportunities, drive growth through consultative conversations, and enjoy the autonomy to make a real impact.

With a blend of relationship management, account development, and commercial responsibility, every day offers variety and visible results.

In this role you will manage a large portfolio of accounts while consistently identifying and converting growth opportunities.

You’ll need strong prioritisation, commercial awareness, and the ability to build relationships with multiple stakeholders while balancing competing priorities.

For someone who enjoys ownership, relationship building, and achieving results, it’s a challenge…